Student Services
At Colorado State University-Global Campus, you’re not alone. We offer a full suite of student support services and resources that will keep you connected to the university at all times.Our Student Services offerings aren’t just available to you during the financial aid and application processes. We will provide service and support to you throughout your entire degree program. We have designed our services to help you reach and achieve the ultimate goal: graduation.
- Academic Affairs Office
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The Office of the Dean of Academic Affairs is here to help promote your academic and personal success. We also act as a student advocate, and provide information, assistance and guidance for any student who encounters a problem with his or her CSU-Global Campus experience. First and foremost, you should speak with your Advisor or Faculty – they are here to help you succeed! However, if you need further assistance or guidance, the Dean of Academic Affairs is the main point of contact to receive, respond to and facilitate the resolution of student issues, conduct matters, concerns, informal complaints and formal appeals in accordance with established processes.
For more information, contact The Office of the Dean of Academic Affairs via email: academics@csuglobal.org
- Virtual Bookstore
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Access the virtual bookstore from the Student Portal (My Campus) to find out what books you need for your courses. You can either purchase your books from Ambassador, the contracted bookstore that stocks all CSU-Global Campus course books and ships nationwide, or you can purchase books from any vendor of choice.
- Technical Support
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CSU-Global Campus provides a 24/7 technical support service for the Student Portal, Blackboard and supporting learning system software. The following support options are available:
- 24/7 Phone Support
- Submit a Ticket
- 24/7 Real-Time Chat
The CSU-Global Campus Technical Support Center is available by clicking the Help Desk tab in the Student Portal, Blackboard.
- Virtual Library
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Our Virtual Library provides state-of-the art information services for all of our online programs. You will have access to numerous online journal article databases and resources, government information, general reference materials, and several e-book databases to help you with your coursework. Our online library is open 24/7 for access to the material you need at a moment’s notice. If you have any questions or need research support, you can contact Victoria, our online librarian, or access a live person 24/7 through our “Ask a Librarian” service through the library’s website. In order to access databases, you must be a registered student.
Access the Virtual Library through My Campus, or Blackboard. The CSU-GC Library is committed to providing the best resources and services to help you complete your program and prepare for the future!
For more information, please feel free to call staff Librarian at (720) 279-1141 from 8am-5pm on Monday-Friday or by email at library@csuglobal.org.
- Tutoring
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CSU-Global Campus has contracted with SMARTHINKING, a leading provider of fully online tutoring services. Students can connect to live tutors 24/7 for support with a variety of subject areas, including writing, accounting, economics, and other basic skills. The online writing lab returns essays within 24 hours, so you will receive timely, useful and fast service. Within the student portal, at the top of every page is a tab titled "Tutoring", which provides step-by-step information and access to SMARTHINKING.
- Disabilities
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Students who have been admitted to CSU-Global Campus may request reasonable academic accommodations under the Americans with Disabilities Act (ADA) of 1990 and Section 504 of the Rehabilitation Act of 1973 in accordance with Colorado State University policies. If you would like to request reasonable accommodation, you may self-identify to the Dean of Academic Affairs or their designee, who will assign a Disability Resource Coordinator to work with you one-on-one to collect the required documentation, review your documentation, and determine the appropriate accommodation.